Contacts us: +371 29729982
IMPORTANT INFO
Shipping cost is calculated automatically when you place an order, depending on the weight of the parcel and the country in which the order is sent. You also get to choose the delivery method.
In our online store, the following delivery methods:
1. OMNIVA delivery to Latvia, Estonia and Lithuania
Shipping cost is calculated automatically when you place an orderand depends on the country in which the order is sent. At the moment, we can deliver your order by OMNIVA only in Latvia and the Baltic States( https://www.expresspasts.lv/cenu-kalkulators/). We reserve the right to count the cost of shipping and to notify you by e-mail within three business days of receipt of order.
All payments related to taxes and an additional fee operating on the territory country of the recipient carries the customer / consignee.
More information about the places where you can receive the parcel please click here
2. EMS delivery from Latvia
Shipping cost is calculated automatically when you place an orderand depends on the weight of the parcel and the country in which the order is sent. At the moment, we can deliver your order by EMS only in Latvia and the Baltic States. We reserve the right to count the cost of shipping and to notify you by e-mail within three business days of receipt of order.
All payments related to taxes and an additional fee operating on the territory country of the recipient carries the customer / consignee.
3. Shipment at own expense
The maximum and minimum weight and amount of order in this version is unlimited. Shipping fee equal zero, because you personally take away order from our show-room in Riga at Matisa 15. It is strongly recommended to call the number +371 27482103 and learn about the working time of the show-room, because it varies depending on the season and holidays the staff.
4. Free shipping
Orders with amount more then 25EUR have FREE DELIVERY in Latvia with Omniva shipping.
In our online store, the following delivery methods:
1. OMNIVA delivery to Latvia, Estonia and Lithuania
Shipping cost is calculated automatically when you place an orderand depends on the country in which the order is sent. At the moment, we can deliver your order by OMNIVA only in Latvia and the Baltic States( https://www.expresspasts.lv/cenu-kalkulators/). We reserve the right to count the cost of shipping and to notify you by e-mail within three business days of receipt of order.
All payments related to taxes and an additional fee operating on the territory country of the recipient carries the customer / consignee.
More information about the places where you can receive the parcel please click here
2. EMS delivery from Latvia
Shipping cost is calculated automatically when you place an orderand depends on the weight of the parcel and the country in which the order is sent. At the moment, we can deliver your order by EMS only in Latvia and the Baltic States. We reserve the right to count the cost of shipping and to notify you by e-mail within three business days of receipt of order.
All payments related to taxes and an additional fee operating on the territory country of the recipient carries the customer / consignee.
3. Shipment at own expense
The maximum and minimum weight and amount of order in this version is unlimited. Shipping fee equal zero, because you personally take away order from our show-room in Riga at Matisa 15. It is strongly recommended to call the number +371 27482103 and learn about the working time of the show-room, because it varies depending on the season and holidays the staff.
4. Free shipping
Orders with amount more then 25EUR have FREE DELIVERY in Latvia with Omniva shipping.
Last updated: April 23, 2024
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
• Account means a unique account created for You to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to ILLUSEUM SIA, Damradi 6, Olaines nov., Latvia.
• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
• Country refers to: Latvia
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Website.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website refers to STRADA ROASTERY, accessible from http://stradacoffee.lv
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on TermsFeed website article.
We use both Session and Persistent Cookies for the purposes set out below:
•
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
•
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
•
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
• To manage Your requests: To attend and manage Your requests to Us.
• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
• With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
• By email: strada.riga@gmail.com
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
• Account means a unique account created for You to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to ILLUSEUM SIA, Damradi 6, Olaines nov., Latvia.
• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
• Country refers to: Latvia
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Website.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website refers to STRADA ROASTERY, accessible from http://stradacoffee.lv
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on TermsFeed website article.
We use both Session and Persistent Cookies for the purposes set out below:
•
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
•
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
•
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
• To manage Your requests: To attend and manage Your requests to Us.
• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
• With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
• By email: strada.riga@gmail.com
Our Terms and Conditions of Sale
These terms will apply to all your purchases of items from the retail section of our Web Site www.stradacoffee.lv, www.superfood.lv whether you are ordering online, by email or by telephone. Please read this document carefully and print it or download it before placing your order.
These terms and conditions may change in the future so please re-check at the time of each new purchase.
Companies have the opportunity to register as business customers and make purchases by small wholesale with discounts and consistent with their tax zone. All terms and conditions In this case negotiated separately.
YOUR AGREEMENT WITH US
Legal clause
Company ILLUSEUM SIA appreciates your interest to us, the goods are offered on this site and your desire to visit this webpage. On our site you may be asked to provide certain information about yourself. Providing this kind of information is at your choce. Similar information can ask from You on websites around the world. Any Provided personal information is stored and used us in accordance with the legislation of the Republic of Latvia. Respectively, providing us with any personal information, you express your agreement to storage and use of this information in our discretion without reference to any third person and informed of provisions contained in articles 7.8 and 9 of the Law of Latvia "On Protection of Personal Data."
Author's right
Copyright © 2012 ILLUSEUM SIA, Riga, Latvia. All rights reserved. The text, images, sound and animation files, video files, and also method of their arrangement on sites of the ILLUSEUM SIA company are protected by the law "About Protection of Author's Rights" and other legal acts LR protecting intellectual property. Some Internet sites of the ILLUSEUM SIA company also contain objects author's rights on which belong to the relevant parties which have provided these images. It is forbidden to copy similar objects for commercial use or distribution, and also their modification and placement on other sites, without a consent of competent persons is forbidden.
Trademarks
Except for especially stipulated cases, all trademarks provided on websites of the ILLUSEUM SIA company, are officially registered, and are protected according to the law LR "About the Madrid Protocol of the Madrid Agreement on the International Registration of Trademarks" and the law "About Trademarks and Instructions of a Geographical Origin".
References to sites of the third parties
Having used some references to the sites of the third parties which are available on our site, you will leave a site ILLUSEUM SIA. The sites available on specified references, aren't under the control ILLUSEUM SIA, and ILLUSEUM SIA doesn't bear responsibility neither for content of such sites, nor for the references which are available there, for changes or the current amendments of such sites. ILLUSEUM SIA gives these references only for convenience of the user, and inclusion of any reference doesn't mean approval by the ILLUSEUM SIA company of the corresponding site.
ORDER
We confirm acceptance (or other) your order in the shortest terms - or by e-mail (if your order is placed online), or by phone. The effectual in law agreement appears as soon as we accept your order, and we accept payment from your credit / debit card or receipt of the necessary amount on our bank account for payment of your order (and all additional payments).
If you chose a delivery mode as Shipment at own expense, the agreement has legal force only after goods payment directly in shop and preserving the check from our shop.
DELIVERY
We do national and international deliveries.
More informtion about the shipping service please look the DELIVERY INFORMATION
As we carry our most popular products in stock, we are able to offer fast delivery times. Some items may be out of stock, if we have any problems with your order, we will contact you to let you know what is happening and offer alternatives for faster delivery times.
All items are subject to availability. We can only guarantee availability whilst stocks last. If the goods ordered are unavailable, we will contact you with suggestions of goods of equivalent quality and wherever possible a similar price. We will endeavour to deliver goods within the times stated but goods are subject to availability and delay in delivery of goods is sometimes out of our control. Any dates we specify for the delivery of goods are approximate and we shall not be liable for any losses, costs, damages, charges or expenses caused by any delay for delivery of the goods.
Any transit damage, shortages or incorrect goods supplied must be noted on the delivery note at the time of delivery.
Please ensure that you thoroughly inspect your goods for any Cosmetic damage, incorrect goods, missing parts or other problems as soon as you receive them, if this is done after delivery has taken place, You are required to contact us within 7 days of delivery of your goods giving full details of any problems for us to arrange for suitable action to be taken.
IF YOUR ORDER IS LOST:
If your order is lost in transit, we will do everything we can to trace it down with the carrier on your behalf. We will file the paperwork for the insurance on the package, if it is an insured order. If insured, your refund or replacement will be sent once the shipper has identified that the item is lost, which can be up to 20 business days or more, depending on the carrier. To prevent fraud, a replacement will not be sent, nor will any refund be issued, until a final determination about the status of your parcel has been made by the shipping carrier or by us.
Damaged Goods
If you receive goods in a damaged condition, please make a note of this on the despatch note, you will need to notify us of this by phone, email or letter in any case within 7 days from receipt of goods.
Please note: Do not fit an item if it is damaged. This counts as acceptance of goods and the item is then non returnable.
Important! Check your order on receipt in the Post office. Open the package with the postal workers and any damage or shortage, make with an employee the Post act about damages or shortage. Later this act and is an official document of the shortage or damage of ordered goods.
Incorrect Goods/Wrong amount of Goods
It is your responsibility to ensure that you have signed for the correct number of goods delivered. At time of delivery you must also check that you have received the correct goods in accordance with your order.
If you find that you have received incorrect goods or the wrong amount of goods, you must make a note of this on the despatch note, you must then notify us of this by phone, email or letter in any case within 7 days from receipt of goods.
Important! The goods date of receipt, is date in which you is considered delivered the signature about goods receipt on the Postal notification.
Unwanted Items
IF YOUR ORDER IS CANCELLED:
There is a 15% cancellation/restocking charge if you choose to cancel your order after you place it, if the cancellation is by your choice and is not caused by any error on our part. This fee covers our expenses for the credit card transaction fees and administration fees.
If we choose to cancel your order for some reason, such as a permanent out-of-stock condition for a particular item, you will not be responsible for any cancellation/restocking fees.
In compliance with the distance selling regulations you have a Cooling Off period where you may withdraw from this agreement at any time up to 7 working days after the day we have delivered the goods to you. If we have delivered the goods, you must not have used them and must have kept them in the condition they were delivered. You must return them to us or request us to collect them, in either case, at your cost. If we receive an item that either is not in the condition we sent it or has missing components we shall deduct a reasonable amount to cover any costs to us or return them to you if they are not re-sellable.
Pay attention, we aren't able to accept back goods which were produced/is specially ordered for you.
A full refund - If we find that the item is not in its original packaging and has any accessories or components missing we shall carry out the refund and take out a fee to cover any costs.
Procedure of consideration of complaints
If there will be those exceptional cases when you want to make the complaint, please, contact us. We then fully will study this question and we will contact you within 5 working days from the moment of obtaining the letter.
PRODUCT DESCRIPTIONS
We have made every effort to display as accurately as possible the colours of our products that appear on this Web Site. However, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the actual product.
While we try to be as accurate as possible, all sizes, weights and measurements quoted are approximate.
Images on our website have either been made accessible by suppliers, manufacturer's, publications, publicists, or been gathered from public-domain sources. We cannot guarantee the reliability or the accuracy of the images. Images on our site are for the sole purpose of giving an approximate description of the goods. Full detailed specifications are available from the manufacturer's brochures or their websites. We will supply the product as supplied to us by the manufacturer.
These terms will apply to all your purchases of items from the retail section of our Web Site www.stradacoffee.lv, www.superfood.lv whether you are ordering online, by email or by telephone. Please read this document carefully and print it or download it before placing your order.
These terms and conditions may change in the future so please re-check at the time of each new purchase.
Companies have the opportunity to register as business customers and make purchases by small wholesale with discounts and consistent with their tax zone. All terms and conditions In this case negotiated separately.
YOUR AGREEMENT WITH US
Legal clause
Company ILLUSEUM SIA appreciates your interest to us, the goods are offered on this site and your desire to visit this webpage. On our site you may be asked to provide certain information about yourself. Providing this kind of information is at your choce. Similar information can ask from You on websites around the world. Any Provided personal information is stored and used us in accordance with the legislation of the Republic of Latvia. Respectively, providing us with any personal information, you express your agreement to storage and use of this information in our discretion without reference to any third person and informed of provisions contained in articles 7.8 and 9 of the Law of Latvia "On Protection of Personal Data."
Author's right
Copyright © 2012 ILLUSEUM SIA, Riga, Latvia. All rights reserved. The text, images, sound and animation files, video files, and also method of their arrangement on sites of the ILLUSEUM SIA company are protected by the law "About Protection of Author's Rights" and other legal acts LR protecting intellectual property. Some Internet sites of the ILLUSEUM SIA company also contain objects author's rights on which belong to the relevant parties which have provided these images. It is forbidden to copy similar objects for commercial use or distribution, and also their modification and placement on other sites, without a consent of competent persons is forbidden.
Trademarks
Except for especially stipulated cases, all trademarks provided on websites of the ILLUSEUM SIA company, are officially registered, and are protected according to the law LR "About the Madrid Protocol of the Madrid Agreement on the International Registration of Trademarks" and the law "About Trademarks and Instructions of a Geographical Origin".
References to sites of the third parties
Having used some references to the sites of the third parties which are available on our site, you will leave a site ILLUSEUM SIA. The sites available on specified references, aren't under the control ILLUSEUM SIA, and ILLUSEUM SIA doesn't bear responsibility neither for content of such sites, nor for the references which are available there, for changes or the current amendments of such sites. ILLUSEUM SIA gives these references only for convenience of the user, and inclusion of any reference doesn't mean approval by the ILLUSEUM SIA company of the corresponding site.
ORDER
We confirm acceptance (or other) your order in the shortest terms - or by e-mail (if your order is placed online), or by phone. The effectual in law agreement appears as soon as we accept your order, and we accept payment from your credit / debit card or receipt of the necessary amount on our bank account for payment of your order (and all additional payments).
If you chose a delivery mode as Shipment at own expense, the agreement has legal force only after goods payment directly in shop and preserving the check from our shop.
DELIVERY
We do national and international deliveries.
More informtion about the shipping service please look the DELIVERY INFORMATION
As we carry our most popular products in stock, we are able to offer fast delivery times. Some items may be out of stock, if we have any problems with your order, we will contact you to let you know what is happening and offer alternatives for faster delivery times.
All items are subject to availability. We can only guarantee availability whilst stocks last. If the goods ordered are unavailable, we will contact you with suggestions of goods of equivalent quality and wherever possible a similar price. We will endeavour to deliver goods within the times stated but goods are subject to availability and delay in delivery of goods is sometimes out of our control. Any dates we specify for the delivery of goods are approximate and we shall not be liable for any losses, costs, damages, charges or expenses caused by any delay for delivery of the goods.
Any transit damage, shortages or incorrect goods supplied must be noted on the delivery note at the time of delivery.
Please ensure that you thoroughly inspect your goods for any Cosmetic damage, incorrect goods, missing parts or other problems as soon as you receive them, if this is done after delivery has taken place, You are required to contact us within 7 days of delivery of your goods giving full details of any problems for us to arrange for suitable action to be taken.
IF YOUR ORDER IS LOST:
If your order is lost in transit, we will do everything we can to trace it down with the carrier on your behalf. We will file the paperwork for the insurance on the package, if it is an insured order. If insured, your refund or replacement will be sent once the shipper has identified that the item is lost, which can be up to 20 business days or more, depending on the carrier. To prevent fraud, a replacement will not be sent, nor will any refund be issued, until a final determination about the status of your parcel has been made by the shipping carrier or by us.
Damaged Goods
If you receive goods in a damaged condition, please make a note of this on the despatch note, you will need to notify us of this by phone, email or letter in any case within 7 days from receipt of goods.
Please note: Do not fit an item if it is damaged. This counts as acceptance of goods and the item is then non returnable.
Important! Check your order on receipt in the Post office. Open the package with the postal workers and any damage or shortage, make with an employee the Post act about damages or shortage. Later this act and is an official document of the shortage or damage of ordered goods.
Incorrect Goods/Wrong amount of Goods
It is your responsibility to ensure that you have signed for the correct number of goods delivered. At time of delivery you must also check that you have received the correct goods in accordance with your order.
If you find that you have received incorrect goods or the wrong amount of goods, you must make a note of this on the despatch note, you must then notify us of this by phone, email or letter in any case within 7 days from receipt of goods.
Important! The goods date of receipt, is date in which you is considered delivered the signature about goods receipt on the Postal notification.
Unwanted Items
IF YOUR ORDER IS CANCELLED:
There is a 15% cancellation/restocking charge if you choose to cancel your order after you place it, if the cancellation is by your choice and is not caused by any error on our part. This fee covers our expenses for the credit card transaction fees and administration fees.
If we choose to cancel your order for some reason, such as a permanent out-of-stock condition for a particular item, you will not be responsible for any cancellation/restocking fees.
In compliance with the distance selling regulations you have a Cooling Off period where you may withdraw from this agreement at any time up to 7 working days after the day we have delivered the goods to you. If we have delivered the goods, you must not have used them and must have kept them in the condition they were delivered. You must return them to us or request us to collect them, in either case, at your cost. If we receive an item that either is not in the condition we sent it or has missing components we shall deduct a reasonable amount to cover any costs to us or return them to you if they are not re-sellable.
Pay attention, we aren't able to accept back goods which were produced/is specially ordered for you.
A full refund - If we find that the item is not in its original packaging and has any accessories or components missing we shall carry out the refund and take out a fee to cover any costs.
Procedure of consideration of complaints
If there will be those exceptional cases when you want to make the complaint, please, contact us. We then fully will study this question and we will contact you within 5 working days from the moment of obtaining the letter.
PRODUCT DESCRIPTIONS
We have made every effort to display as accurately as possible the colours of our products that appear on this Web Site. However, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the actual product.
While we try to be as accurate as possible, all sizes, weights and measurements quoted are approximate.
Images on our website have either been made accessible by suppliers, manufacturer's, publications, publicists, or been gathered from public-domain sources. We cannot guarantee the reliability or the accuracy of the images. Images on our site are for the sole purpose of giving an approximate description of the goods. Full detailed specifications are available from the manufacturer's brochures or their websites. We will supply the product as supplied to us by the manufacturer.
